These Terms & Conditions ("Terms") govern your access to and use of https://wolfappliancerepair.org and any services provided by Wolf Expert Repair ("Company," "we," "us"). Please read them carefully. By using the Site or engaging our services, you agree to these Terms.
1. Acceptance of Terms
Your access to and use of the Site and our services are subject to these Terms, our Privacy Policy, our Cookie Policy, and our SMS Terms, each incorporated by reference. If you do not agree, do not use the Site or our services.
2. Independence; Trademark Notice
All references to "Wolf" on this Site are descriptive and nominative uses solely to identify the brand of appliances we service. No affiliation, partnership, or endorsement is claimed or implied.
3. Services
We provide diagnostic, maintenance, and repair services for Wolf® brand residential appliances. Availability of parts, model coverage, and scheduling windows vary by market and are not guaranteed. Quotes are non-binding until confirmed in a written estimate.
4. Estimates & Payment
- A diagnostic fee applies to each service visit and is disclosed prior to scheduling.
- Repairs proceed only after you authorize a written estimate.
- Payment is due upon completion of services unless otherwise agreed in writing.
- Past-due balances may accrue interest at the maximum rate permitted by applicable law.
5. Workmanship Warranty
We warrant our workmanship for a period of ninety (90) days from the date of service. Replacement parts carry the manufacturer's warranty as applicable. This warranty does not cover subsequent failures unrelated to our workmanship, damage caused by misuse or unauthorized modification, or acts of nature.
6. Limitations of Liability
To the fullest extent permitted by law, our aggregate liability for any claim arising out of or relating to our services or these Terms shall not exceed the amount you paid to us for the specific service that gave rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business interruption.
7. Intellectual Property
The Site, including its text, graphics, logos, and underlying code, is owned by us or our licensors and protected by intellectual property laws. Except for non-commercial personal use, you may not reproduce, modify, distribute, or create derivative works without our prior written consent. Third-party trademarks, including Wolf® and Sub-Zero®, are the property of their respective owners and referenced only as permitted by law.
8. Acceptable Use
- Do not use the Site in any manner that could damage, disable, or impair it.
- Do not attempt to gain unauthorized access to any portion of the Site, its systems, or related networks.
- Do not use the Site to transmit any malware, spam, or unlawful content.
9. Disclaimers
The Site and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your breach of these Terms or your violation of any law.
11. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The federal and state courts located in Delaware shall have exclusive jurisdiction over any dispute not subject to arbitration.
12. Dispute Resolution; Arbitration
Any dispute arising out of or relating to these Terms or our services shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring a claim in small-claims court. You and the Company waive the right to a jury trial and to participate in a class action.
13. Changes
We may modify these Terms at any time. The "Last updated" date above reflects the most recent revision. Your continued use of the Site or our services after a change indicates acceptance.
14. Contact
Questions regarding these Terms may be sent to [email protected].